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HOME > Training and Consulting Services > Training and Education Services

Training and Education Services

Our team has almost 100 years of combined experience serving credit unions. Our knowledge and experience on the topics below are available through our consulting services whether you need us to come in for a group discussion or you need a quick explanation that can be discussed over the phone.

Sollievo team at a table

Bank Secrecy Act (BSA)

As defined by the FFEIC, employee training is an integral part of any compliance program. Our BSA/AML training will educate your staff on the importance of the regulations and requirements of the Bank Secrecy Act. We offer a variety of options for your credit union to meet the annual training requirements for your board and staff.

Business Continuity

Planning, knowing your plan, and exercising your plan are essential steps towards the long-term success of your credit union. Our certified staff can help your credit union be prepared for any issue that could arise.

Enterprise Risk Management

Managing risk is an essential component of your credit union’s operations. Our team can help your staff understand the risk credit unions are faced with as well as how to manage that risk. We are also available to help train your staff on the various ERM products we offer to make sure you are getting the most out of the many features associated with enterprise risk monitoring, vendor management and findings manager.

Security Awareness

Our training teaches your employees the guidelines of appropriate system use and password construction to provide them with an appreciation of the need for physical and IT-based security measures. This comprehensive training session typically requires less than an hour of an employee’s time to complete and also addresses social engineering tactics that may be putting your business at risk.

We also have programs available for your members, which are designed to raise your members’ awareness of phishing attacks, trojans, key-stroke loggers, viruses, etc. Phishing attacks have become a particularly effective weapon, resulting in substantial losses from fraud, lost business, and damaged reputations.

Holding security awareness training sessions for your members not only decreases the risk your members may cause to your systems, but is also a great way to increase your contributions to the community.