Training and Education Services

The credit union industry is facing ever changing challenges, mandates, and regulations, which requires annual training to be provided to staff that is relevant to financial institutions and the circumstances they face. Our team is available to provide training and education services to your staff and/or board on the following topics:

Bank Secrecy Act (BSA)

BSA/AML training will educate your staff on the importance of the requirements under the Bank Secrecy Act.

Business Continuity

Planning, knowing your plan, and exercising your plan are essential steps towards the long-term success of your credit union. Our certified staff can help your credit union be prepared for any issue that could arise.

Enterprise Risk Management

Managing risk is an essential component of your credit union’s operations. Our team can help your staff understand the risk credit unions are faced with as well as how to manage that risk.

We are also available to help train your staff on the various ERM products we offer to make sure you are getting the most out of the many features associated with enterprise risk monitoring, vendor management and findings manager.

Security Awareness

Our training teaches your employees the guidelines of appropriate system use and password construction to provide them with an appreciation of the need for physical and IT-based security measures. This comprehensive training session typically requires less than an hour of an employee’s time to complete and also addresses social engineering tactics that may be putting your business at risk.

We also have programs available for your members, which are designed to raise your members’ awareness of phishing attacks, trojans, key-stroke loggers, viruses, etc. Phishing attacks have become a particularly effective weapon, resulting in substantial losses from fraud, lost business, and damaged reputations.

Holding security awareness training sessions for your members not only decreases the risk your members may cause to your systems, but is also a great way to increase your contributions to the community.