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Latest News


More to Vendor Due Diligence: The Information Security Side

By John Cuneo, senior consultant, information security services, Sollievo

December 19, 2016


Vendor due diligence (VDD) is a program that evaluates service providers to ensure that they meet your organization’s needs and to assess the risk of working with them. Most VDD programs ask these questions: Who is the vendor? Where is the vendor located? What products and services does the vendor offer?

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Customer Due Diligence: The Beneficial Ownership Component

By Cindy Hagan, senior consultant, compliance services, Sollievo Group, LLC

October 24, 2016


Customer identification is nothing new to credit unions. In fact, thorough customer due diligence is required by the Bank Secrecy Act (BSA) of 1970.

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A True Tale of Millennials and Identity Theft

By Staci Wright, Sollievo Group, LLC

September 1, 2016


In the last few years, technology has expanded in ways that make identities so much easier for fraudsters to steal. With auto location settings on mobile devices, information-gathering apps and the big one…social media…it’s not really a surprise that identity theft happens every two seconds.

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Sollievo Introduces Identity Theft Services Powered by IDT911

September 1, 2016


Sollievo has partnered with IDT911™, a leading provider of identity and data breach defense services, to give credit unions and their members direct access to identity theft protection.

For full press release, click here

Incident Response Planning: The Recipe

By Mark Clarke, senior consultant, business continuity services, Sollievo Group, LLC

July 18, 2016


Remember baking holiday cookies with Grandma? Or making last night’s dinner? No matter what you’re cooking, there’s always a recipe. Sure, you may add things here and there or make adjustments, but the recipe gives you ingredients and steps in a precise order. It’s a science after all.

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Your Outsourcing Checklist

By Belinda Mumma, senior consultant, enterprise risk management services, Sollievo Group, LLC

June 7, 2016


Does your credit union use third-party vendors, or outsource, for some of your products and services? Outsourcing is an increasingly common strategy used by many financial institutions. Why? Because outsourcing allows you to offer quality products and, often times, reduce costs by using a third-party’s resources.

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Backup Key When Ransomware Wreaks Havoc

By Richard Carberry, senior consultant, information security services, Sollievo

CU Times Letter to the Editor - April 4, 2016


Thanks to Credit Union Times for continuing to be an advocate on information security issues.

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CU Times article

What can PRP do for you?

By Erin Doan, senior consultant, bond and insurance services, Sollievo Group, LLC

February 22, 2016


With the new year just beginning and tax refund season right around the corner, your members may be looking to buy that new car they’ve had their eyes on. If your credit union uses Sollievo’s Partial Recourse Protection (PRP) program, you’ll be able to help your member, no problem.

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‘Tis the Season for Business Continuity

By Mark Clarke, senior consultant, business continuity services, Sollievo Group, LLC

December 23, 2015


When was the last time you looked at your Business Continuity Plan (BCP)? If you’re like most companies, it’s probably been more than a year.

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Enhanced Due Diligence: The Next Level of Risk Protection

By Cindy Hagan, senior consultant, compliance services, Sollievo Group, LLC

November 24, 2015


It’s something you do for all members, new and old. You collect information from the member and verify it to make sure your credit union isn’t exposed to a significant risk of money laundering or terrorist financing. You’re performing due diligence.

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Make Auto Loans Soar with PRP

By Erin Doan, senior consultant, bond and insurance services, Sollievo Group, LLC

October 27, 2015


Buying a car can be a lot of fun. You get to pick out different features, colors and models to customize your vehicle. On top of that, you experience a sense of accomplishment because you now own that car.

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Hungry for Success?

By Belinda Mumma, senior consultant, enterprise risk management services, Sollievo Group, LLC

September 29, 2015


Are you hungry for success?

The goals of every credit union are to help their members and expand their institutions. So how do you achieve the success you strive for? As with any venture, the key to success is taking risks.

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Sollievo Debuts Innovative Auto Loan Program, Exclusively for Credit Unions, through Lockton Partnership

August 27, 2015


Sollievo, through its partnership with Lockton, is now offering an exciting new auto loan program that is exclusive to credit unions: Partial Recourse Protection (PRP). The program is designed to help significantly increase both direct and indirect lending, increase yield and approve more loan opportunities that are currently being missed due to high loan-to-value (LTV) ratios.

For full press release, click here

How Well Do You Know Your Business?

By Mark Clarke, senior consultant, business continuity services, Sollievo Group, LLC

August 1, 2015


How well do you know your business? This is an important question, especially when it comes to your business continuity planning. Here’s a quick scenario to make you think. A hurricane has just passed through and the electricity goes out. You find out that the electricity can’t be restored for up to a week due to residual weather issues and flooding. How does this affect you? Can you continue your operations? If you rely on a system for processing, how will you do so during the week-long power outage?

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Identity Theft

By John Cuneo, senior consultant, information security services, Sollievo Group, LLC

July 1, 2015


Identity theft claimed 12.7 million victims and $16 billion in total losses in 2014 alone*. Don’t let your members become one of these statistics.

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Did you SAR today?

By Luz Garcia-Franco, senior consultant, compliance services, Sollievo Group, LLC

May 15, 2015


Have you ever wondered if the Suspicious Activity Reports (SARs) you filed are being looked at and by whom? Have you ever wondered if the reports are useful and how they are used? Well wonder no more.

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Cyber Insurance is More Than Just a “Nice to Have” Policy

By Erin Doan, senior consultant, bond and insurance services, Sollievo Group, LLC

April 29, 2015


I’ve heard it many times….

“My credit union is small and we don’t need cyber insurance like the larger organizations.” Or, “cyber insurance is ‘nice to have,’ but isn’t really necessary for my credit union.”

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Outsourcing Third-Party Provider Services

By Belinda Mumma, senior consultant, enterprise risk management services, Sollievo Group, LLC

April 1, 2015


Are you aware of the new announcement that was released in February from the Federal Financial Institutions Examination Council (FFIEC) regarding “Strengthening the Resilience of Outsourced Technology Services”? Most of us have a vendor management process in place, but do we really know who we are doing business with? Your organization needs to be accountable for the services and products that you’re providing to your members and ensure that any outsourced activities “are conducted in a safe and sound manner.”

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The Billion Dollar Bank Heist

By Richard Carberry, senior consultant, information security services, Sollievo

February 23, 2015


I’m sure you have all seen or at least heard the recent news concerning “Carbanak” and the hundreds of millions of dollars stolen directly from banks and financial institutions, possibly upwards of $1 billion. One can’t help but picture Dr. Evil from “Austin Powers” with his pinky up to his lips. Some reports also indicate that most of the compromised banks are outside of the U.S., but nobody is denying that U.S. financial institutions are being targeted by this attack as well.

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Sollievo to Provide Anonymous, Confidential Reporting Services to Credit Unions though Partnership with Fraud Hotline.

February 11, 2015


Sollievo has partnered with Fraud Hotline to help the credit union industry protect themselves from potential fraud losses. Through this partnership Sollievo clients will have access to Fraud Hotline’s anonymous and confidential reporting service for potential fraud and ethical issues at a discounted rate..

For full press release, click here

Why we need more 2014 in 2015 …

By John Cuneo, senior consultant, information security services, Sollievo

January 30, 2015


As we close out 2014 and look to a new year, one thing we know is that 2015 will be a continuation of the current threat landscape. 2014 has been referred to as the “year of the breach” or the “year of the vulnerability” depending on what point of view you subscribe too. Even the holiday season proved to be a very productive time of the year for cyber criminals.

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Longtime Mid-Atlantic Corporate Partner, Digital Defense, Inc., Joins Forces with CUSO, Sollievo, to Provide Advanced Information Security Solutions to Credit Unions

January 7, 2015


Big news for Sollievo! The risk-management CUSO of Mid- Atlantic Corporate FCU, which focuses largely on providing information security management services for member credit unions, has joined forces with Digital Defense, Inc. (DDI).

For full press release, click here

Sollievo Partners with Everbridge to Bring Leading Emergency Notification and Critical Communication Services to CUs

July 8, 2014


Committed to its role of helping credit unions manage risk and develop sound, effective business continuity plans, Sollievo is launching a new partnership with Everbridge, the market leader in Unified Critical Communications.

For full press release, click here

Trusteer Phishing Email Campaign

By Richard Carberry, senior consultant, information security services, Sollievo

May 13, 2014


On May 9, 2014, IBM Trusteer became aware of an active phishing campaign in which emails were sent masquerading as Rapport updates, a product of IBM Trusteer.

For full article, click here

Sollievo Offers Bond and Insurance Solutions for Credit Unions Through Lockton Partnership

May 6, 2014


Expanding its risk-management products and services for credit unions, Sollievo has announced a new partnership with Lockton, the world’s largest privately owned insurance brokerage firm and one of the largest independent insurance brokers in the credit union movement.

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Sollievo CUSO to Help CUs Improve and Manage Risk Position

February 18, 2014


At a time when regulations continue to increase, credit unions need relief. In the recent January 2014 NCUA letter, it stated that the “NCUA will be working to ensure that credit unions identify and mitigate forward-looking risks.” Over the past several months Mid-Atlantic Corporate Federal Credit Union has been preparing and developing programs to assist the credit union movement with these ever-increasing challenges.

For full press release, click here

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