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Meet the Team

Sollievo’s dynamic team of individuals brings over 100 years of combined experience servicing credit unions.

Lori Gall

President/CEO


Ms. Gall has over 28 years of corporate credit union experience. She is a nationally recognized leader within the credit union movement at both the corporate and natural person credit union levels. In addition to her role with Sollievo, Ms. Gall serves as Mid-Atlantic Corporate FCU’s SVP, administration; compliance officer; and security officer.




Mark Clarke

Senior Consultant, Business Continuity Services

Industry Certifications: Microsoft certified professional (MCP) certification, and associate business continuity professional (ABCP) certification.

Mr. Clarke’s experience consists of directing, facilitating, and coordinating business continuity programs, and ensuring that the program is maintained and tested in consideration of business needs, and in compliance with internal policies, standards, and regulatory guidelines. Mr. Clarke is also experienced in conducting operational risk assessments.


John Cuneo

Senior Consultant, Information Security Risk Management Services

Industry Certifications: CompTIA CASP, security+, network+, A+, and certified help desk analyst.

With over 10 years of information technology experience, Mr. Cuneo is well versed in conducting information system risk assessments, security awareness training, and analyzing security controls and reports.




Erin M. Doan, CUDE

Senior Consultant, Bond & Insurance Services

Industry Certifications: Pennsylvania license in property and casualty lines of insurance.

Ms. Doan is licensed in property and casualty insurance lines in Pennsylvania and has over 13 years of credit union experience. In addition to her role as senior consultant for Sollievo, Ms. Doan manages the administration department and executes community initiatives as administration and community relations director for Mid-Atlantic Corporate Federal Credit Union. Ms. Doan has completed the Credit Union Development Educator (CUDE) program and has an understanding of how to promote cooperative principles and credit union values as distinct advantages in today’s competitive financial services marketplace.


Robert Gentry

Senior Consultant, Information Security Management Services


Robert Gentry brings more than 20 years of experience in the information technology field to his role as senior consultant. Throughout his career, he has been responsible for server and network administration, firewall and security administration and IT management. As part of the Sollievo team, he performs information security risk assessments, security awareness training and incident response planning for credit unions.



Cynthia G. Hagan

Senior Consultant, Compliance Services

Industry Certifications: Bank Secrecy Act Compliance Specialist (BSACS), Credit Union Compliance Expert (CUCE), LexisNexis Sheshunoff BSA Officer Certification.

Ms. Hagan has over 15 years in retail banking where she spent several years managing the BSA/AML and Fraud area. Ms. Hagan administers and coordinates the bank secrecy act/anti-money laundering program to ensure compliance with federal regulations, NCUA, and the industry standards of the FFIEC’s BSA/anti-money laundering examination manual.


Alicia Moore

Senior Consultant, Enterprise Risk Management Services

Bank Secrecy Act Compliance Specialist (BSACS), Credit Union Compliance Expert (CUCE), Credit Union Enterprise Risk Management Expert (CUERME) and Certified Regulatory Vendor Program Manager (CRVPM).

Ms. Moore has 25 years of corporate credit union experience and has held various key positions in the accounting/operations areas. She currently serves as Senior Consultant, Enterprise Risk Management Services. In this role, she is responsible for Vendor Management and Enterprise Risk Management programs.


Belinda Mumma

Senior Consultant, Enterprise Risk Management Services

Industry Certifications: Credit union enterprise risk management expert (CUERME), certified regulatory vendor program manager (CRVPM).

Ms. Mumma has over 12 years of experience implementing and maintaining vendor management and vendor due diligence software. During her career, she also has been responsible for policy and legal review processes; implementing, directing, and maintaining enterprise risk management software; and implementing and maintaining audit and exam findings software.


Staci Wright

Senior Consultant, Fraud Services

Industry Certifications: Bank Secrecy Act Compliance Specialist (BSACS).

Ms. Wright has worked in the financial industry for nine years and was responsible for meeting compliance regulations by conducting internal branch audits and creating procedures. Ms. Wright assists the senior consultants with the execution of assessments, impact plans, training, policy reviews and compliance needs for Sollievo’s clientele.




Marketing Team

For information on our latest news, press releases, education sessions, or events, please email the marketing team at sollievo@sollievo.com.

Senior Consultants

For information on Sollievo’s products and services, please email seniorconsultant@sollievo.com.